top of page
How can I contact your couriers?
We will send you information about the courier we used to deliver your order and let you know when your order is dispatched to the address you provided. Please check their policy on their website once you have their details to find out how to contact them. it will be your responsibility once your goods have been dispatched. In most cases couriers will contact you the customer if any issues arise but this is totally their responsibility.

 

 
 
Do you provide International delivery?
 

We can but customers must first contact us before completing an order form, otherwise your order will be voided/cancelled/refused.  

We would first have to find out the total weight and price lists from different couriers before we can offer you a final cost of your total order. This is simply because we want to offer you the best prices and most convenient service in order to best  fulfil our contract with you once agreed.

 

 

 

What is your returns policy?
 

We have a 14 days return policy. Please refer to our terms and conditions for more information TERMS AND CONDITIONS.

FAQ

How do I track my order?
 

Depending on the courier services you choose at check out, for example our standard Track Delivery will send you updates using the information we have of you. We will endeavour to communicate your delivery as soon as it is dispatched to your address.

 

 

 

What are your delivery options?
 

On your shopping cart we offer a choice of delivery services. As a new business, we ask that you are patient with us. Work with us to make sure we deliver your goods straight to you in good time.

 

 

How do I return an item?
We are working on creating return slips for customers to either download or get through the post, with their order.
 
Just email us with your message and we will do our best to make returning as easy and hassle free as we can. We ask that returning items be cared for whilst with you. Returns must also be done within 14 days from the day of purchase. Please refer to our TERMS AND CONDITIONS for more information.

CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at (to be updated) or send us an email at admin@tallmadam.com

Thanks for submitting!

SHIPPING
bottom of page