PRIVACY POLICY
WHO WE ARE:
WE ARE A NEW STARTER COMPANY SO OUR WEBSITE IS A WORKING PROGRESS AT THE MOMENT. WE WILL UPDATE AS NECESSARY SO PLEASE BE PATIENT WITH US. THANK YOU.
Tallmadam is a small starting company which sells fashion clothing items online specially designed for taller women 5’8 and above. When we refer to Tallmadam, we will refer to ‘we, us and our’. When we use ‘You’, ‘Your’, we refer to customer and visitors.
We understand that privacy is everyone’s concerns and at TallMadam, we take this very seriously! We are very much committed to protecting the privacy of our customers and visitors to our website.
TYPE OF PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT.
As a means of fulfilling our service to you, we will require to collect your name to identify who you are, address to deliver your items, email and telephone number to communicate with you either directly or indirectly.
What we collect from you and not limited to, are your:
-Your name
-Address provided and postcode given when you make an order.
-Email address used.
-Password
-Payment details you used on our website.
-Date of birth ( if requested)
-Your mobile/telephone number.
We collect the internet protocol (IP) address used to connect your computer or device to the internet when you visit or place an order from our website using the internet. We collect your data:
-when you fill out forms online in order to create an account with us.
-When you communicate with us via social media or when you leave comments on our review page on platforms belonging to us.
-When you communicate with us through email, post, phone or social media.
We may use software tool to measure and collect session information, page response times, length of visits to a particular page and page interactions.
YOUR DATA USE:
We will only use your personal data to fulfil our contract with you. For example:
-Handle your orders.
-To inform and communicate with you regarding your order/s.
-Deliver your order and to process any payments and refunds.
-Share your data to any third-parties involved (DELIVERY COMPANY) in the processes of your order so that your order can be delivered to you.
WHY WE COLLECT YOUR DATA:
-To provide and operate our service to you.
-To update you on your orders.
-Advice on change to your delivery.
-Contact you if we need to.
-To provide customers with ongoing assistant and technical support.
-Manage your online account with us.
-To collect statistical data which helps improve our service to you.
-To provide a more personalised service.
-To comply with laws and regulations.
OUR PROMISE:
We will never disclose personal information we hold to any third party except to share them incase of an arranged delivery to you and collection from you. We will share:
-Your Name, address and contact number in order to provide you with a complete service.
YOUR CONSENT:
It is important that you accept or decline our cookies setting before making a purchase or interacting with our website. Once accepted, it enables us to collect personal data about you, which we will use in the process of orders you make on our website. Without this information we may not be able to process your order.
We will use your data to send you emails, newsletters and other communication material unless you specify otherwise. You can always opt out these by clicking the ‘unsubscribe’ link sent to your email. We will process your request as soon as we can.
IF YOU WOULD LIKE TO WITHDRAW YOUR CONSENT:
Please contact us if you no longer wish to provide your consent for us to process your personal data anymore please contact us on admin@tallmadam.com. You can also delete your account with us which will end our data collection of you.
HOW DO WE STORE, SHARE AND DISCLOSE YOUR DATA:
It is important to note that our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to seller products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind firewall.
All direct payment gateways offered by Wix.comand used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a Joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by out store and it’s service providers.
HOW WE COMMUNICATE WITH OUR CUSTOMERS AND SITE VISITORS:
We may on occasion contact you regarding your account, to troubleshoot problems with your account, to resolve a dispute, collect monies owed, through surveys, send you updates about our products and our terms and conditions. We may contact you via email you provide, your address via posts, text messages, telephone or social media platform.
PRIVATE POLICY UPDATES:
We reserve the right to modify our privacy policy at any time so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. You will always notified of changes made. This will inform you of what information we collect and how we use it as well as under what circumstance, if any, we use and/or disclose it.
CONTACT US:
You are invited to contact us via admin@tallmadam.com to let us know of any changes/update information we have about you or let us know if you would like us to delete personal information we hold about you.
WE ARE A NEW STARTER COMPANY SO OUR WEBSITE IS A WORKING PROGRESS AT THE MOMENT. WE WILL UPDATE AS NECESSARY SO PLEASE BE PATIENT WITH US. THANK YOU.